Support  
We put technology to work to support you efficiently. In addition to on-site and telephone support, we frequently use remote control software so that we can "dial into your systems" to help solve problems quickly. We also offer emergency support on evenings and weekends. There are many ways to get in touch with us, including a client hotline, cell phones, pagers, and e-mail. Available when you need us, we support you 24/7, in any weather.

:: Network Design, Setup & Administration
A well designed and implemented network allows real-time communication among all your employees, customers, vendors and partners. Technologies, such as Microsoft Exchange Email servers, Windows 2000 Server's Active Directory, SQL Databases and company-wide intranets make your job easier. We support Microsoft Windows NT Server (3.51, 4.0, and 2000 Advanced Server), and Microsoft Windows 95/98/2000 Professional /XP, Windows for Workgroups 3.11 and Novell Netware (3.x, 4.x, and 5.x).

:: Hardware Purchasing, Upgrades & Repair
We support DOS and Windows-based desktops, laptops, and servers. Also, Palm devices, personal information managers, and telephone systems. We keep your equipment up and running by performing preventative maintenance and emergency on-site repair when needed. Loaner servers, workstations, laptops and printers are available for emergencies.

:: Operating Systems
We are familiar with DOS, Windows 3.1, Windows for Workgroups, Windows 95/98/2000/XP, Windows NT, Linux, and some OS/2.

:: Printers
We install and configure printers. Repairs on printers are handled through printer manufacturers or by referral to a firm specializing in printers.

Copyright 2009; Vilece Computer Systems, Inc.
Phone: 203-741-1117